Privacy Policy

At OTK PERFUMERS, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website or purchase our products. --- *1. INFORMATION WE COLLECT* We collect only the data necessary to serve you better: - Personal Information: Name, email, shipping/billing address, and phone number (provided during checkout). - Payment Details: Credit/debit card information (processed securely via third-party gateways like PayPal/Stripe—we do not store card data). - Technical Data: IP address, browser type, and device information (to improve website performance). - Voluntary Data- Feedback, reviews, or inquiries submitted via forms or email. --- *2. HOW WE USE YOUR INFORMATION* Your data is used solely to: - Process and fulfill orders. - Provide customer support and respond to inquiries. - Send transactional updates (e.g., order confirmations, shipping notices). - Improve our website, products, and services (via anonymized analytics). - Send marketing emails (only with your explicit consent—opt-out anytime). --- *3. DATA SHARING & THIRD PARTIES* We never sell or rent your data. Limited sharing occurs only with: - Payment Processors: Secure gateways (e.g., Stripe, PayPal) to complete transactions. - Shipping Partners: Logistics providers (e.g., st courer , proffesional,dtdc or post office) to deliver orders. - Legal Compliance: When required by law or to protect our rights. --- *4. DATA PROTECTION* We prioritize security: - SSL encryption secures all transactions. - Regular system audits to prevent unauthorized access. - Data stored only as long as necessary for legal or operational purposes. --- *5. YOUR RIGHTS* You have the right to: - Access, correct, or delete your personal data. - Opt out of marketing communications. - Request data portability or restrict processing. To exercise these rights, contact us at otkperumer03@gmail.com. --- *6. COOKIES & TRACKING* We use cookies to: - Enhance site functionality (e.g., cart retention). - Analyze traffic via tools like Google Analytics (anonymized data only). Adjust cookie preferences via your browser settings. --- *7. CHILDREN’S PRIVACY* Our services are not directed at individuals under *16*. We do not knowingly collect their data. --- *8. POLICY UPDATES* We may update this policy periodically. Changes will be posted on this page with a revised effective date. --- *9. CONTACT US* For questions, requests, or concerns about your privacy: Email: otkperfumers03@gmail.com Address: OTK PERFUMERS 112, nyniappa naicken street , park town, chennai 600003. --- *OUR ETHICAL COMMITMENT* Just as we prioritize natural, cruelty-free, and eco-friendly ingredients, we extend these values to your privacy. Trust is the foundation of our relationship with you.